Refund policy
1.1 If you are contracting as a consumer, you may cancel any Contract between us at any time within 28 days, beginning on the day after you received the goods. In this case, you will receive a full refund of the price paid for the goods in accordance with our refunds policy set out in condition 2 below.
1.2 To cancel any Contract between us, you must immediately inform us by either emailing our Customer Service team or telephoning it on 01789 205 095 between 8am and 6pm Monday - Friday, and return the goods to us in accordance with our Returns Policy.
2. Risk and Title
2.1 The goods will be at your risk from the time of delivery.
2.2 Ownership of the products will only pass to you when we receive full payment of all sums due in respect of the goods, including delivery charges.
3.1 We warrant to you that any goods purchased from us though the Website are of satisfactory quality and reasonably fit for the purposes for which products of such kind are commonly supplied.
3.2 We shall not be responsible to you or any third party whether in contract, tort (including negligence) or otherwise for incidental, special, indirect or consequential loss or damage, any loss of profit (direct or indirect), loss of sales, loss of goodwill or reputation, loss of business, third party claims, pure economic loss arising out of or in connection of the performance or non performance of our obligations under these Terms and Conditions, including such damage as may be reasonably foreseeable at the date you order the goods.
3.3 If you are contracting as a business, our liability for any claim for loss or damage shall be limited to the purchase price of the goods you purchased.
3.4 If you are contracting as a consumer, our liability for any claim for loss or damage shall be limited to three times the purchase price of the goods you purchased.
3.5 Nothing in these Terms and Conditions shall exclude or restrict our liability:
3.5.1 for death or personal injury caused by our negligence;
3.5.2 under section 2(3) of the Consumer Protection Act 1987;
3.5.3 for fraud or fraudulent misrepresentation; or
3.5.4 for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.